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Common Questions

How long does printing take?

Most standard orders are printed and shipped within 2–5 business days. Complex or large prints may take longer — we'll let you know upfront.

Do you ship across Canada?

Yes! We ship anywhere in Canada. Local pickup may also be available — ask us when ordering.

What file format do you need?

STL files are preferred for custom prints. We can also work from OBJ or 3MF files. Not sure? Just describe what you need and we'll sort it out.

Can I request a specific color?

Yes — we stock a range of colors in each filament type. Let us know your preference when ordering and we'll do our best to match it.

What if I'm not happy with my order?

We want you to be happy. If there's a print quality issue, reach out and we'll make it right — reprint or refund.

Do you do bulk orders?

Yes! Contact us directly for bulk pricing. We can handle runs of 10, 50, or more pieces depending on the design.